Intruder- An unauthorized person who enters workplace property
Ø
Notify security.
Ø
Ask security to accompany you before approaching intruder.
Ø
Politely greet intruder and identify yourself.
Ø
Ask intruder the purpose of their visit.
Ø
Inform intruder of guest policy (i.e. all guests must
register with receptionist).
Ø
If intruder’s purpose is not legitimate, ask him/her to
leave. Accompany intruder to exit.
Ø
Warn intruder of consequences for staying on property. Inform him/her that you will call police.
Ø
Notify police and _____________________
Crisis Team Coordinator
in ________ at
______________ if intruder
Office #
Work/Mobile/Page #
still refuses to
leave. Give police full description of
intruder.
Ø
Walk away from intruder if you think they will become
violent. Be aware of intruder’s actions
at this time (where he/she is located in building, whether he/she is carrying a
weapon or package, etc).
Ø
Coordinator may issue Lock-Down Procedures (see next column or Lock-Down Procedures
section).
Intruder/Hostage
Hostage
Ø
If hostage taker is unaware of your presence, do not
intervene.
Ø
Call 911 immediately.
Give dispatcher details of situation; ask for assistance from hostage
negotiation team.
Ø
Seal off area near hostage scene.
Ø
Notify security and ____________________
Crisis Team Coordinator
in ________ at
______________________.
Office # Work/Mobile/Page #
Ø
Give control of scene to police and hostage negotiation
team.
Ø
Keep detailed notes of events.
Ø
Crisis Team Coordinator will issue lock-down procedures by
announcing warning over PA system or sending a messenger to each office.
Ø
PA announcement may be a coded or basic alert (see Warning and Notification section for
coded warnings) message.
Ø
Direct all employees and guests into rooms.
Ø
Lock doors.
Ø
Cover windows of rooms.
Ø
Move all persons away from windows and doors.
Ø
Lock-Down Procedures
Allow
no one outside of rooms until Coordinator gives an all-clear signal.