If incident occurred in building during work hours:

Ø Notify CPR/first aid certified persons in building of medical emergencies (names of CPR/first aid certified persons are listed in Crisis Team Members section).

Ø Call 911.

Ø If possible, isolate affected employee(s)/guest(s).

Ø Notify ___________________________ in ____________ at ____________________________.

Crisis Team Coordinator Office # Work/Mobile/Page #

Ø Activate crisis team. Designate staff person to accompany injured/ill person to hospital.

Ø Coordinator notifies injured/ill person’s emergency contact.

Ø Determine method of notifying employees. Announce availability of counseling services for those who need assistance.

Ø Refer media to ________________________ in ________ at ___________________________.

Public Information Designee Office # Phone Numbers (home, work, mobile)

Ø Implement post-crisis procedures.

If incident occurred to employee outside of workplace:

Ø Activate crisis team.

Ø Notify supervisors before normal operating hours.

Ø Determine method of notifying employees. Announce availability of counseling services for those who need assistance.

Ø Refer media to ________________________ in ________ at ___________________________.

Public Information Designee Office # Phone Numbers (home, work, mobile)

Ø Implement post-crisis procedures.

Post-crisis procedures:

Ø Meet with _____________________________________ to determine level of intervention

community mental health workers

for employees.

Ø Designate rooms as private counseling areas.

Ø Escort affected person’s close friends and other “highly stressed” employees to counselors.

Ø Follow-up with employees and guests who received counseling.

Ø If death occurred, designate staff person(s) to attend funeral.

Ø Allow for changes in normal routines to address injury or death.

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Serious Injury/Death